Building Bridges - Not Barriers
28 - 29 May

  The ability to build and maintain positive relationships with others is one of the key elements for success both personally and professionally. However, to do so requires insight, skill and, most importantly, a commitment to do everything we can to make our relationships with others as positive as possible by eliminating the negative.

This programme examines ways of building and maintaining those relationships, especially in times of difficulty or stress. It also looks at how to build valuable networks which may assist us in the future and how we can impact these both positively and negatively according to our own behaviour and attitude.

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Fresh Approaches to Diversity
31 May

Due to popular demand, Taruni Falconer is returning to New Zealand to offer her Fresh Approaches to Diversity workshop in Wellington in late May.
 

This practical workshop, informed by international research, will focus on global best practice for maximising diversity. It will help participants:
• progress from the initial stages of diversity management to Diversity 2.0
• uncover what stops them from accessing the creativity inherent in difference
• generate a diversity development plan using an internationally validated global diversity and inclusion benchmark tool
 

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 Interpersonal Skills, Communication and Assertiveness
8 June

One of the key skills for success in business is the ability to communicate effectively. It is important that we are able to express ourselves with confidence and authority in a variety of situations. We must be able to get our message across effectively both with clients and with staff. We must be able to express our views in groups, "stand our ground" under pressure and at times, express contrary opinions.

To do so, we must learn how to say what we want in a way that is clear and constructive without being unhelpful, damaging relationships or disregarding the needs of others. We must be able to match what we say with how we say it while dealing with a variety of pressures and personalities on a day to day basis.

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Problem Solving and Decision Making
30 - 31 July

Management has been defined as “constant problem solving”. Everyday business change creates a multitude of management challenges, otherwise known as problems. If you constantly face the unexpected, it’s time to learn some strategies for converting these challenges to advantages.

Problem Solving and Decision Making offers solutions to everyday business headaches. By developing improved planning systems and implementation skills you minimise problems. By employing appropriate techniques of management you identify emerging problems before they take effect. By employing appropriate problem solving strategies you convert the challenge to an advantage.

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