Sir Richard Branson, founder of the Virgin Group, ended the second day of the Financial Education Summit in Melbourne with a memorable keynote. Here are the “can’t forget” HR highlights from his on-stage interview:
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Lead with your heart. A business is a group of people … a good leader will motivate, praise not criticize, and inspire to get the best out of them. If you lead this way you’ve got a good chance of being successful.
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Learn the art of delegation. Spend time to find people better than you to run your business on a day to day basis so you can be entrepreneurial. Once you’ve delegated, don’t second guess them. Give them the freedom to make mistakes and accept they won’t do things the same as you.
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If people are happy (proud of the company, have the tools they need, and feel listened to) they will stay. People don’t usually leave for more money, they leave out of frustration that they’re not being listened to.
Pretty good advice if you ask me.
