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No business can become #1 by being all things to all people - it's important to find the unique value that it alone can deliver to a chosen market.
The Discipline of Market Leaders by Michael Treacy & Fred Wiersema identifies three ways in which companies can combine operational models and value propositions to be the best in their...
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Thinking about increasing the size of your team? Finding the very best people in a reasonable timeframe can be challenging. Here's our top 7 tips for recruiting great staff:
1. Be clear about the kind of person you need
Before you start looking for someone be clear about what it is that they will be doing because this may,...
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Owner-managers can sometimes be left underwhelmed by the enthusiasm, commitment and performance of their employees. This can be particularly frustrating when there are growth plans because employees are so critical to achieving success.
Here are 6 common mistakes that businesses make with their culture that impacts the level of...
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In a recession, reducing operating expenses and improving productivity are important objectives for small business owners.
Redundancies and restructuring may improve things in the short-term but they often have long-term consequences on quality, customer experience, goodwill and the ability of the business to compete effectively. They also...
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Encouraging and supporting employee wellness such as healthy eating and regular exercise can benefit your bottom line through reduced absenteeism and higher engagement, productivity and retention. There are many low-cost/high-impact initiatives that you can introduce to improve the overall health and wellbeing of your workforce. To get the...
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